What We Do
Deep Stain Extraction
Why Choose This Treatment
Key Benefits
Complete Extraction
Poultice technique draws stains out from within the stone pores, not just from the surface.
Stain-Specific Chemistry
Each stain type is treated with a precisely calibrated chemical agent for optimal results.
Non-Destructive
The process does not etch, scratch or damage the stone surface. The original finish is preserved.
Preventive Sealing
Optional impregnating sealer applied after treatment to protect against future staining.
Etch Mark Repair
Acid etch marks from citrus or cleaning products repaired with localized diamond re-polishing.
Compatibility
Materials Treated
Marble
All marble varieties—particularly effective on white marbles where stains are most visible.
Travertine & Limestone
Porous stones that are highly susceptible to staining and benefit greatly from extraction treatment.
Granite
Including oil and rust stains that penetrate even dense granite over time.
Natural Stone
Slate, sandstone, quartzite and other natural stones used in luxury applications.
FAQ
Frequently Asked Questions
Can old, set-in stains be removed?
In most cases, yes. Even stains that have been present for years can be extracted using our poultice technique. Very old organic stains may require multiple applications over several days. We assess each stain and provide an honest prognosis before beginning treatment.
What is the difference between a stain and an etch mark?
A stain is discolouration caused by a substance absorbed into the stone pores. An etch mark is surface damage caused by acidic substances (citrus, vinegar, wine) that dissolve the calcium carbonate in marble, leaving a dull spot. Stains are treated chemically; etch marks are repaired mechanically through re-polishing. We handle both.
Will the treatment damage the polish on my floor?
No. Our poultice technique works below the surface without affecting the polish. If any slight dulling occurs during treatment, we re-polish the area to match the surrounding finish as part of the service.
How can I prevent stains from recurring?
We recommend applying an impregnating sealer after stain removal. This invisible treatment fills the stone pores and repels liquids, giving you time to wipe up spills before they penetrate. The sealer lasts 3–5 years and does not change the look or feel of the stone.
Can you remove rust stains from marble?
Yes. Rust stains are among the most difficult to remove, but our iron-chelating poultice compounds are specifically formulated to dissolve iron oxide deposits within the stone without using harsh acids that would damage the marble surface. Most rust stains can be fully removed in 1–3 applications.
Get Started
Remove Stains, Restore Beauty
Send us photos of the stained areas and we will identify the stain type and recommend the appropriate treatment protocol.
Request a Quote